Privacy policy

Last updated: September 21, 2026

PRIVACY POLICY

Last Updated: [DATE]

Sunara respects your privacy. This Privacy Policy explains how Sunara (“Sunara,” “we,” “us,” or “our”) collects, uses and shares personal information when you visit our website, make a purchase, create an account, join our email list, contact us, or otherwise interact with Sunara.

Information We Collect

Depending on how you interact with Sunara, we may collect information such as:

  • Your name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Order and transaction information
  • Account information
  • Communications you send to us
  • Device, browser and website usage information
  • Information collected through cookies and similar technologies

Payment information may be collected and processed by our payment service providers. Sunara does not necessarily receive or store your complete payment card information.

How We Use Your Information

We may use personal information to:

  • Process and fulfill your orders
  • Provide shipping and tracking information
  • Manage returns and customer inquiries
  • Create and maintain customer accounts
  • Communicate with you about your purchases
  • Send marketing communications when you have chosen to receive them
  • Personalize and improve your experience with Sunara
  • Maintain the functionality and security of our website
  • Detect and prevent fraud or misuse
  • Comply with applicable legal obligations

How We Share Information

We may share personal information with service providers that help us operate Sunara, including providers supporting our ecommerce platform, payment processing, shipping, website hosting, analytics, marketing and customer service.

We may also disclose information when required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger, acquisition or sale.

[BEFORE LAUNCH: Confirm whether Sunara's advertising or analytics practices constitute “selling,” “sharing,” or targeted advertising under applicable state privacy laws and insert the appropriate disclosure.]

Marketing Communications

If you choose to receive marketing communications from Sunara, you may unsubscribe at any time using the unsubscribe link included in our emails.

You may continue to receive transactional communications relating to your orders or account when necessary.

Cookies & Similar Technologies

Sunara may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use the site and, where applicable, support marketing and advertising.

You can manage certain uses of your personal information through our Your Privacy Choices page and through the privacy controls available on our website.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information. These may include the right to request access to, correction of or deletion of certain personal information and the right to make choices regarding certain uses or sharing of your information.

To make a privacy request, contact:

hello@sunaraco.com

We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain appropriate business and transaction records, resolve disputes and meet legal obligations.

Security

We use reasonable administrative, technical and organizational measures intended to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Sunara is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, practices or legal requirements.

The current version will be posted on this page with its updated revision date.

Contact Us

For questions about this Privacy Policy or your personal information, contact:

Sunara
hello@sunaraco.com
[BUSINESS MAILING ADDRESS]